Dendy Casino Terms & Conditions

These Terms and Conditions govern access to and use of Dendy Casino, including its website, games, promotional offers, payment facilities and related services. By creating an account or using the platform, you confirm that you have read, understood and agreed to these terms.

Please review this document before playing. If you do not accept any provision, you must not register an account or continue using Dendy Casino. Certain games, promotions or payment methods may also be subject to additional rules displayed at the relevant time.

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Agreeing to These Terms

These Terms and Conditions form an agreement between you and Dendy Casino. They apply whenever you visit the platform, register, deposit funds, claim an offer or participate in a game. The current version published on the website will apply to your use of the services.

Game rules, bonus terms, payment conditions and other notices shown on the platform are incorporated into these terms where they relate to the relevant service. If a specific promotion contains a different condition, that condition will apply to the promotion to the extent of any inconsistency.

Who May Use Dendy Casino

Dendy Casino is available only to individuals aged 18 years or over. By using the platform, you confirm that you meet this minimum age requirement and that gambling is permitted for you in the location from which you access the service.

You are responsible for checking the rules that apply to online gambling and financial transactions in your jurisdiction. Dendy Casino may restrict access where it reasonably considers that use of the platform would be unlawful, inappropriate or inconsistent with its compliance obligations.

Opening Your Account

Only one personal account may be opened for each customer unless Dendy Casino gives prior written approval. Registration information must be accurate, complete and kept up to date. You must not register under a false name, use another person's details or create an account on behalf of someone else.

You are responsible for protecting your username, password and other access credentials. Any activity carried out through your account may be treated as activity authorised by you unless you notify Dendy Casino promptly of suspected unauthorised access.

• Do not share your login details with another person.
• Update information when your circumstances or identification details change.
• Tell Dendy Casino promptly if you believe your account has been compromised.

Identity Checks

Dendy Casino may request documents or information to confirm your identity, age, address, payment ownership or source of funds. These checks may take place during registration, before a withdrawal, when account activity changes or whenever additional verification is reasonably required.

Documents must be genuine, current and readable. You must cooperate within a reasonable timeframe. Until verification is completed, access to some services may be restricted and a withdrawal may be delayed. Information provided for verification must relate to the account holder and must not be altered or misleading.

Funding Your Account

Deposits must be made using a payment method held in your own name or otherwise authorised for your personal use. You must not use a payment instrument belonging to another person without prior approval. Dendy Casino may reject, reverse or investigate a transaction where ownership or legitimacy cannot be established.

You should only deposit money that you can afford to lose. Deposited funds are intended for play on the platform and must not be used for unlawful purposes. Processing times may vary according to the payment provider, technical conditions and any verification requirements.

You remain responsible for checking transaction details before confirming a deposit. Bank, card, currency conversion or other third-party charges may apply independently of Dendy Casino.

Receiving Withdrawals

Withdrawal requests may be reviewed before funds are released. Dendy Casino may require completion of identity checks, confirmation of payment ownership and resolution of any account balance issue before processing a request.

Where practical, withdrawals will be returned through an approved method associated with the account. If that method is unavailable, an alternative may be used after appropriate checks. Processing periods can depend on the selected method and external financial institutions.

• Withdrawals may be cancelled if requested before processing begins, subject to applicable game or promotional rules.
• Suspicious, duplicated or incorrectly credited funds may be held while reviewed.
• Amounts credited in error must not be withdrawn or spent and should be reported promptly.

Promotions and Bonuses

Each bonus, free spin offer or other promotion is subject to its own published conditions, including eligibility, activation requirements, wagering rules, expiry dates, maximum values and permitted games. You should read those conditions before accepting an offer.

Unless the relevant offer says otherwise, only one promotion may apply to a qualifying transaction or account activity. Dendy Casino may withhold or remove a bonus where the offer has been obtained through error, manipulation, multiple accounts or conduct that defeats its intended purpose.

Bonus balances and associated winnings may be subject to restrictions until the stated requirements are completed. If a promotion expires or is cancelled under its published terms, the related unused benefit may no longer be available.

Using the Platform Properly

You must use Dendy Casino for personal entertainment and in accordance with these terms, applicable rules and the instructions displayed on the platform. You must not interfere with the normal operation, security or availability of the website or games.

Accounts must be operated personally by their registered holders. You must not permit another person to play using your account, and you must not use the platform to manage wagers or funds for another person.

Conduct That Is Not Allowed

The following activities are prohibited and may lead to account restrictions, cancellation of transactions or other action permitted by these terms:

• Using false, stolen or misleading identity or payment information.
• Creating or controlling multiple accounts without approval.
• Attempting to exploit a software fault, pricing error, bonus error or technical weakness.
• Using automated systems, bots, scripts or other tools to influence games or account functions.
• Engaging in fraud, money laundering, collusion, chargeback abuse or other unlawful conduct.
• Transferring, selling or assigning an account or account balance to another person.
• Interfering with the security, content or operation of the platform.

Dendy Casino may review activity and preserve relevant information where it reasonably suspects prohibited conduct or a breach of these terms.

Ownership of Content

The platform, including its text, graphics, logos, software, interfaces and arrangement, is owned by or used under permission by Dendy Casino and its relevant providers. Access to the website gives you a limited, personal and non-transferable right to use the services for their intended purpose.

You must not copy, modify, distribute, publish, reverse engineer, extract or commercially exploit platform content without appropriate permission. Third-party names, games and materials remain the property of their respective owners and may be subject to additional conditions.

Liability Boundaries

Dendy Casino will take reasonable steps to maintain the platform, but uninterrupted availability cannot be guaranteed. Access may be affected by maintenance, software faults, network problems, payment provider issues, external events or circumstances outside reasonable control.

To the extent permitted by applicable law, Dendy Casino is not responsible for loss arising from your failure to protect account credentials, inaccurate information supplied by you, misuse of the platform, interruptions beyond its reasonable control or reliance on unofficial communications.

Nothing in these terms is intended to exclude or limit a right or responsibility that cannot lawfully be excluded or limited. You should retain records of important transactions and review your account activity regularly.

When Accounts May Be Restricted

Dendy Casino may suspend, limit or close an account where it reasonably believes that you have breached these terms, failed a verification check, used prohibited conduct, created a security concern or presented a risk to the platform or its users.

An account may also be restricted where required for review, responsible gambling support, payment investigation or compliance with an applicable obligation. During a restriction, deposits, withdrawals, games or promotions may be unavailable.

Where appropriate, Dendy Casino may explain the reason for action once doing so will not compromise a review or security process. Any remaining balance will be considered in accordance with these terms and the circumstances leading to the restriction.

Handling Personal Information

Personal information is handled in accordance with the Dendy Casino privacy notice and applicable privacy principles. Information may be used to provide services, verify accounts, process payments, prevent fraud, maintain security, meet operational needs and support responsible gambling measures.

You should ensure that information supplied to Dendy Casino is accurate. Data may be shared with service providers, payment processors, verification partners or other parties where reasonably necessary for these purposes and subject to applicable requirements.

Cookies and similar technologies may be used to operate the website, remember preferences, understand usage and improve performance. The privacy notice provides further information about collection, use, retention and available privacy choices.

Safer Gambling Expectations

Gambling should remain an enjoyable leisure activity, not a way to earn income or recover losses. Set limits before you play, keep track of time and spending, and avoid gambling when distressed, impaired or under pressure.

• Never chase losses or borrow money to gamble.
• Use available deposit, spending or session controls where offered.
• Take a break if gambling stops feeling recreational.
• Contact Dendy Casino if you need help applying an account restriction or self-exclusion measure.

Dendy Casino may apply safeguards or request information where account activity raises responsible gambling concerns. You remain responsible for making informed decisions and for using any available controls appropriately.

Changes to This Agreement

Dendy Casino may update these terms to reflect changes to the platform, services, payment arrangements, promotions, security practices or applicable requirements. The revised version will be posted on the website with an updated effective date where appropriate.

You should review the terms regularly. Continuing to use Dendy Casino after an update is published indicates acceptance of the revised terms. If you do not agree with a change, you must stop using the platform and may contact Dendy Casino about closing your account.

How to Contact Dendy Casino

Questions about these Terms and Conditions, account access, verification, payments or responsible gambling support may be sent to [email protected]. Please provide enough information for your request to be understood, but do not send passwords or unnecessary payment credentials by email.

Dendy Casino may request further information to confirm that a request has been made by the account holder. These terms, together with any applicable game, payment, bonus and privacy notices, describe the main conditions governing use of the platform.

Last updated: 3 September 2026